Support
Help with the E=CVⁿ: Your Exponential Self app and with this website.
Write to us
Send your question to support@ecvn.ai from the e-mail address of your account, with the device you use (iPhone, iPad or Android) and a short description.
Subscriptions and cancellation
Subscriptions are sold and renewed by the App Store or Google Play. Manage or cancel them in your store account settings, at least 24 hours before the end of the current period. Deleting your account does not cancel a subscription.
Refunds
Refunds are handled by the store under its policies: Apple at reportaproblem.apple.com and Google through Google Play. This does not limit any mandatory right you have under consumer law.
Restore purchases
On a new device, sign in with the same account and use “Restore purchases” on the subscription screen of the app.
Privacy requests
To access, correct, export or delete your data, use Settings › Privacy in the app or write to privacy@ecvn.ai.
Delete your account
In the app: Settings › Account › Delete account. Without the app: see the account deletion page. Delete your E=CVⁿ account
If you or someone else is in immediate danger
The app and this support line do not provide emergency help. Contact your local emergency services or a support line now:
- United States and Canada: 988 (call or text), emergency 911
- Brazil: CVV 188, SAMU 192
- France: 3114, emergency 112
- United Kingdom: Samaritans 116 123, emergency 999
- European Union: emergency 112
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