E=CVⁿ: Your Exponential Self · Carprix, LLC
Delete your E=CVⁿ account
This page explains how to delete your account in the E=CVⁿ: Your Exponential Self app, published by Carprix, LLC, together with the data linked to it — in the app or without reinstalling it.
In the app
- Open E=CVⁿ and sign in.
- Go to You › Privacy › Delete account.
- Confirm with Face ID, Touch ID or your device's biometrics, or by typing the confirmation word.
- Choose “Delete now” to delete your account and its data immediately, or schedule the deletion for 30 days after your request.
- We confirm the request by e-mail to the address of your account.
Without the app
- If you no longer have the app or cannot sign in, send an e-mail to privacy@ecvn.ai from the e-mail address of your account, with the subject “Delete my account”. You do not need to reinstall the app.
- We may ask you to confirm your identity before deleting the account.
- Your account and its data are deleted within 30 days of the confirmed request, and we confirm it by e-mail.
Deleting your account does not cancel a subscription bought in the App Store or Google Play. Cancel it in your store account settings to stop future charges.
What is deleted, what is kept and for how long
| Data | Retention |
|---|---|
| Account, profile, career content, conversations, notes | While your account is active |
| Original voice, photo, video and file uploads | While your account is active; you may delete originals after they are processed |
| After you delete your account | Removed from our active systems immediately ("Delete now") or on the scheduled date, no later than 30 days after the request; encrypted backups are overwritten within a further 35 days |
| Inactive accounts (no sign-in for 24 months) | Deleted after 30 days' notice by e-mail |
| Records of subscription transactions | For the period required by tax and accounting law |
| Security logs | Up to 12 months |
| Product analytics events | Up to 24 months, pseudonymous and linked to your internal account ID |
| Special categories of data | Until you delete them or withdraw consent, and in any case with your account |
We keep data for longer only when the law requires it or to establish, exercise or defend legal claims, and only for as long as needed.